If you’re a passionate and customer-focused Growth Executive looking to build a career in Australian migration services, we’d love to hear from you! In this exciting role, you will engage with prospective clients interested in Skilled Migration, Global Talent Visas, and other Australian visa pathways. You will conduct initial lead qualification, provide general information on migration pathways, nurture prospective clients, prepare accurate service agreements, and deliver an exceptional client experience. Working alongside an experienced team, you will receive ongoing guidance, training, and support to develop your knowledge of Australian migration programs and build a successful career. If you have excellent communication skills, strong attention to detail, and enjoy helping people achieve their migration goals, we’d love to hear from you!

Key Skills Required for a Growth Executive

Lead Qualification, Client Communication, Lead Nurturing, Attention to Detail, CRM Experience, Data Collection and Analysis, Agreement Preparation, Follow-up Management, Customer Service, Time Management, Team Collaboration

Roles & Responsibilities of a Growth Executive

• Prospect for potential leads who may be eligible for Skilled Migration to Australia, Global Talent Visa, or other visa categories.
• Conduct initial lead qualification and provide general information on Australian migration pathways.
• Understand client requirements and identify suitable migration pathways based on the information provided.
• Collect, research, and accurately record information received from leads and prospects.
• Maintain accurate, complete, and up-to-date client records in the CRM system.
• Effectively nurture new leads through timely and consistent follow-ups with the objective of progressing them through the sales pipeline.
• Build trust and confidence with prospective clients through professional phone calls, video meetings, emails, and other communication channels.
• Prepare and send accurate, well-formatted service agreements, proposals, and client communications while maintaining a high level of attention to detail.
• Ensure all client documentation, calculations, and records are accurate and professionally presented.
• Develop a good understanding of current Australian migration trends and provide general information to prospects within the approved scope.
• Receive ongoing training and development from experienced team members on Australian immigration programs, visa pathways, and company processes.
• Identify cases requiring technical assessment or further review and escalate them to the appropriate team member.
• Work efficiently within agreed timelines while achieving individual and team KPIs.
• Build and maintain strong, honest, and professional relationships with clients and colleagues.
• Ensure all enquiries and service agreements are handled in accordance with company service standards and in the best interests of both the client and the company.
• Assist with company marketing campaigns, webinars, online events, and other business development initiatives as required.
• Support other business-related projects and administrative activities as required.
• Utilise excellent written and verbal communication skills to communicate effectively with internal and external stakeholders.
• Demonstrate ownership, accountability, and a genuine desire to create a positive experience for every prospective client.

Candidate Must Have

To succeed as a Growth Executive, candidates should possess the following qualifications and attributes:

• Comfortable Working in 08:00 AM to 04:30 PM Indian Standard Time.  
• Graduate degree with a minimum of 1-2 years of experience in Sales, Business development, Customer Success, Immigration Services, or another client-facing role.
• Excellent organisational and time management skills with the ability to prioritise work, manage multiple enquiries, and consistently meet deadlines.
• Strong written and verbal communication skills with a professional and customer-focused approach.
• Confidence in speaking with prospective clients over the phone and building rapport through meaningful conversations.
• Demonstrated ability to consistently follow up with leads and complete assigned tasks with minimal supervision.
• Ability to work independently while collaborating effectively with team members.
• Willingness to continuously learn about Australian migration pathways, visa programs, company processes, and sales best practices.
• Positive attitude, growth mindset, and the ability to adapt in a fast-paced environment.

Skills Required for a Growth Executive

• Excellent verbal and written communication skills with confidence in handling client conversations over phone, video meetings, and email.
• Strong relationship-building skills with the ability to create trust and confidence with prospective clients.
• Exceptional customer service skills with a genuine passion for helping clients.
• High attention to detail with the ability to prepare accurate agreements, calculations, client records, and professionally formatted documents.
• Strong follow-up and organisational skills to ensure every enquiry is responded to promptly and no opportunity is missed.
• Good numerical and analytical skills with the ability to review client information accurately.
• Effective time management and prioritisation skills to manage multiple client enquiries while meeting KPIs.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, CRM systems, Zoom, and Microsoft Teams.
• Ability to maintain professionalism, accuracy, and consistency across all client interactions and documentation.
• Ability to work collaboratively with colleagues while taking ownership of assigned responsibilities.
• Willingness to learn, embrace feedback, and continuously improve knowledge and performance.

Salary, Benefits & Growth Opportunities

At Immigration Hotspot, we believe in rewarding performance, supporting professional development, and creating opportunities for long-term career growth.

Driven by the vision of becoming the “most preferred workplace” we are fostering a people-centric culture through progressive policies and processes, while consistently introducing meaningful improvements.

Competitive Salary

• Attractive salary package based on skills, qualifications, and experience
• Performance-based incentives and regular salary reviews

Work Mode

• Work From Home (Monday to Friday)

Career Growth

• Well-defined career development plan
• Timely performance appraisals
• Continuous learning, mentoring, and professional development opportunities

Employee Engagement

• Periodic Offsite team retreat
• Quarterly team hangouts
• Monthly unplug sessions
• Regular team-building activities and celebrations

Recognition & Rewards

• Quarterly and Annual Reward & Recognition Programs
• Long Service Awards
• Performance-based appreciation and recognition

Work Culture

• Flexible and supportive work environment
• Autonomy and ownership in your role
• Choice of festival holiday each year
• Collaborative, inclusive, and people-first culture

Employee-Friendly Policies

• Domestic Violence Support Policy
• Salary Advance Facility (as per company policy)
• Birthday/ Special Day leave
• Employee-centric policies that support work-life balance and wellbeing

Technology & Equipment

• Company-provided high-performance laptop
• 22-inch monitor
• Headset, keyboard, and mouse for a productive home office setup

Industry-Leading Tools

You’ll have access to modern tools and technologies to help you succeed, including:

• Microsoft 365
• Microsoft Teams
• SharePoint
• Zoom
• XA CRM
• Other professional software and productivity tools as required

These benefits are designed to help you grow your career while enjoying a flexible, supportive, and rewarding workplace.

We are cognizant of the impact our small firm has on the ecosystem that surrounds us and deeply acknowledge Universal Intelligence and welcome you to join us on this journey for harmonious co-existence and mutual personal & professional growth.